Privacy Policy Statement

Learn how we collect, use, and protect your information.

This privacy policy is effective as of December 24, 2025. Please review it periodically for updates.

Data We Collect and Why

We collect certain information to provide effective emotional intelligence services. This includes contact details, communication records, and usage data, which help us personalize your experience and improve support.

  • Contact information for communication
  • Information shared during sessions
  • Technical data through cookies
  • Records of inquiries and requests
  • Interaction data from website use

Your data is processed in accordance with Canadian privacy laws. We do not sell or rent your information to third parties and keep your details safe through administrative and technical safeguards.

How We Use Your Data

We use your information to deliver services, respond to inquiries, and maintain a safe environment. Details may also help us improve our offerings and communications.

With your consent, we may occasionally send relevant updates. You can choose to opt out of communications at any time by contacting our support team.

Your Data Rights

You may access, correct, or request deletion of your data. We respect your privacy and will act promptly upon your valid, written request in line with legal obligations.

Access Rights

Request to view your personal data held by us.

Correction Rights

Update or correct inaccurate personal details.

Erasure Rights

Ask to have your information deleted.

Portability Rights

Obtain a copy of your data in a standard format.

Data Sharing Policies

We may share data with trusted service providers only for service delivery and support purposes.

Partners are required to uphold confidentiality and data protection as per Canadian regulations. We never sell your data.

How We Protect Information

We use industry-standard encryption, access controls, and regular audits to safeguard your data from unauthorized access.

Our team receives privacy training and follows strict protocols for handling and storing personal information.

Contact for Privacy Matters

Reach us for privacy-related questions or requests.
Address: 204 Saint-Sacrement Street, Montreal, QC H2Y 3S7 Canada
Phone: +1-589-241-0831
Email: content@novariventoq.com